I can’t even remember how long I’d been with the NRMA; for years and years, I’d faithfully paid for roadside assistance and used them for my comprehensive car insurance without a thought about switching.
Because, frankly, I was just too complacent about shopping around for better prices. I took it in good faith when they told me I was on the maximum no-claim bonus rate, plus their customer service had always been top-notch, I thought.
That was until about a month ago, when I had a flat battery as I was headed out at 7.30am, and had…
